Refund policy
All custom orders as well as items purchased on sale or at a promotional discounted price are final.
Items purchased at full price can be returned within 14 days. Due to the nature of handmade organic materials some items will not be exactly as pictured, as stated in the description of each piece. We encourage you to ask all questions prior to placing your order. If for some reason you are not happy with your purchase or it arrives damaged please contact us at info@songlinesbyjewel.com. You are our priority!