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Shipping and Returns

Shipping Information

Due to the global pandemic, please be informed the U.S. Postal Service is currently experiencing 2 to 3 delays on shipments. Overnight shipments may not be available at this time.

For more info regarding COVID-19 and how it's impacting our business, please visit our page here.

All packages are shipped using USPS Priority Mail.  If you require your piece to arrive sooner please contact us at info@songlinesbyjewel.com to discuss overnight options.

Easy Returns & Exchanges

Due to the nature of handmade organic materials some items will not be exactly as pictured, as stated in the description of each piece.  We at Songlines strive to create an excellent experience. At this time, we are unable to accept returns on sale items. If for some reason you are not happy with your purchase or it arrives damaged please contact us at info@songlinesbyjewel.com.  Because, You are our priority!

Thank you,

Team Songlines,

Christopher, Colleen and Ava

 

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